Privacy Policy

Last Updated: February 6, 2026

1. Introduction

Synctivate Inc. ("we," "our," or "us") operates SyncForms ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using SyncForms, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Name
  • Password (encrypted)
  • Account creation date and usage information

2.2 Form Data

When you create forms and collect submissions, we store:

  • Form configurations and settings
  • Form submissions and associated data
  • Integration credentials (encrypted)

2.3 Usage Information

We automatically collect information about how you use the Service, including:

  • Pages visited and features used
  • Time and date of access
  • IP address and browser information
  • Device information

2.4 Payment Information

Payment processing is handled by third-party payment processors (e.g., Stripe). We do not store full credit card information. We may store billing addresses and the last four digits of payment cards for account management purposes.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and manage subscriptions
  • Send you service-related communications
  • Respond to your inquiries and support requests
  • Monitor and analyze usage patterns
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Beta Service: During the beta period, the Service may be subject to additional risks. We recommend not storing highly sensitive data until the Service exits beta.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf (e.g., hosting, payment processing, email delivery)
  • Third-Party Integrations: When you connect SyncForms to third-party services (e.g., QuickBase), data may be shared according to your integration settings
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your account and associated data
  • Opt-out of marketing communications
  • Export your form data

To exercise these rights, please contact us at support@syncforms.io. We will respond to your request within a reasonable timeframe.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information for longer periods as required by law or for legitimate business purposes. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

9. Children's Privacy

SyncForms is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Synctivate Inc.
Virginia, United States
Email: support@syncforms.io